FAQs – Buying, Delivery and Refunds

Buying

Online purchases are made easy and secure with a selection of payment options, including credit card.

Delivery

The delivery fee is calculated by the size and weight of the items, plus the distance to the delivery address from a fulfillment location.

After you place an order with us, you’ll receive an order confirmation email with the details of your order, followed by a tax invoice for proof of your purchase. If you have any queries regarding your purchase, please Contact Us

All deliveries must be signed for when you receive them; deliveries cannot be made to PO Boxes. If you are unable to take delivery of your items in person – or if you have not received them within a reasonable period – please Contact Us.